Orem Auto Repair

Great service!!

I believe EP Auto is a solid choice for American-made vehicles and basic repairs on European cars. However, my experience with them regarding our BMW was not positive. They incorrectly diagnosed an engine smoking issue, leading us to spend $1,530 on unnecessary valve cover replacements. Additionally, they initially quoted me $800 for another repair, only to raise the price to $1,500 just before starting the work. Thankfully, I decided to take the car to Kapp European Auto for a proper diagnosis and repair. I understand that it’s challenging to be proficient in every make and model, so my advice for BMW owners is to seek out a shop that specializes in BMWs.

Very professional, will give you a quote before starting repair and discuss different options for repairs.

I had a 2006 Lexus GS 300 that was jerking on downshift and upshift. Took it to a transmission shop, and the dealer, both said it needed a new ECM module and a new transmission. The funny thing is Lexus didn't even look at their own technical bulletins. EP auto was fantastic! They found the technical bulletin indicating the ECM was the issue. They installed and reprogrammed a new ECM and the car is good to go! If I would have listened to the transmission shop, or the dealer, I would've spent 6k on a new transmission unnecessarily! So glad I found these guys!

Wonderful help and trustworthy

Great with older trucks. Had that charge two other times. No good. AC work great now. Timely mannor and fun to joke with.

Communicative, & knowledgeable

As always; Skilled - professional - proficient - at reasonable costs. Eric cant do it all, but he has made sure his team has the skill sets and stays up to speed with an ever changing much needed profession.