Orem Auto Repair

Our daughter's car stalled on the freeway and was towed to a dealer who gave us a $2,600 quote. We live in a Georgia and working remotely connected with Eric at EP who looked at the same vehicle and made the repairs for about $900. Honest, fast and local. Highly recommend EP.

Best place to get your auto repair. They are a local ma and pa store. They care about you and the actual services you need. Not your typical jiffy lube who try to up sell you every time you get an oil change. Honest family owned company I come here every time I need help. More should use their services.

I am not from the Orem area, but was in town to purchase a vehicle. I had narrowed it down to two Hondas and wanted a mechanic to look at the options. I found EP Auto online, looked over the reviews, and gave them a call. They were kind and explained that they could do a quick check free of charge. I took both vehicles in, they completed a quick, but comprehensive check of both vehicles and gave me an opinion on which they thought was best. I attempted to offer them compensation, but they did not take it. They were also very busy. That is ALWAYS a good sign when shopping around for a mechanic.

My car caught on Fire!!!!! The worst decision I ever made. E P installed a new engine incorrectly. My car was filthy, I was charged $20 shop fee for cleaning supply's, the check engine light was on and 25 miles later it caught on FIRE!! I had to convince the owner to fix his mistake. Do your self a favor and stay away.

Contrary to the other auto place that I had been taking my car which would have charged to fix what they 'thought' was the problem (I have already spent of $800 at that place going through a guessing process), EP told me that they don't specialize in the problem that they thought my car was having and referred me to a transmission specialist. I'll be taking my car back to EP in the future. Oh, they also didn't charge for the time he took assessing the problem which the other place does charge about $60 for.

Over the years, EP auto has proven time and time again that they do quality work and are incredibly honest. One thing you'll notice about EP is that it is always busy there. The reason is that everybody trusts them and for good reason. I just had another positive experience with EP, when the transmission on my car went out. They looked at my car and recommended me to Dean's Quality Transmission in Spanish Fork. Dean's did a great job, with awesome customer service along the way. I was very impressed that Eric and Ben with EP didn't push me to install a used transmission with them, which would have meant business for them, but wouldn't have been the best solution for me. They understood what I needed and did what was in my best interest. Thank you EP!

By the way my new engine That E P installed Just caught on fire... Do not Use this Shop!!!!

I have used these guys for several years and they are the best. I cannot tell you how many times I have brought in a car for something small and they send me away without costing me a thing. They are very honest. I always recommend them to all I meet.

I hesitate to write a review because it will likely increase the time to get a car in to be serviced, but EP Auto is by far the best place to take your car. I took a Ford Explorer in after a few estimates from other shops because of a whining noise. The other shops suggested several thousans of dollars for repair and EP Auto made the repairs for no cost. It wasn't an easy process as Eric and his mechanics tries multiple fixes. There were several fuel pumps, power steering pumps, and finally a bushing or joint connection( i don't know much about cars), but EP Auto finally found the issue fixed it and said that it was no charge for the repair. The pain needed to find the problem and the challenge to fix a unique issue was payment enough for the shop and the let me go with no charge. Seriously?! Who does that? They did ask me to never bring the car back because it would likely trigger PTSD, but due to the time required to fix the issue they did the repair for no cost. Most shops would charge all those hours in labor but EP counted diagnostic hours as credit for the repair. Without a doubt they are the best shop in the Valley, State, and likely the World.