Orem Auto Repair

They did a great job replacing the struts on my car. Just finished a 900 mile drive and felt a lot safer than I would have with the old struts.

I was very disappointed with my last visit to EP Auto. They did not seem to care whether I brought my car there or not. They could not seem to fix a minor emissions issue. They told me to go drive 30 miles and come back & they would test it. I drove from their location in Orem to Draper and back. When I got there, someone besides Eric used some portable device to test it again & it still did not pass emissions. When I asked if they could make some mechanical adjustments to the mixture and test it again, he said no, I just needed to drive it some more. I said "how much?". He said "maybe a hundred miles or more". I was incredulous and frustrated that with all the work EP does and all the test and other equipment they have that they couldn't fix this. I left EP and drove over to Jiffy Lube where they promptly tested my emissions and the car passed. I purchased my DMV registration and left. I wasted 2 UBER rides back & forth to EP while my 1999 Camry sat in their lot. I'm going to try a higher-rated auto repair place in town next time, like Doug's Auto. I'm willing to pay for quality service and customer satisfaction.

Eric is trustworthy, gets right to the problem and can fix it

I have been taking my vehicles there for 14 years and they have always been honest and fair. Only car repair place I trust.

In town for the day, they looked at a car for us. They were so helpful. Good honest mechanics, I'd comeback anytime if I were closer. Thanks!

I haven't lived in Utah for 8 years, however EP Auto is my go-to for all of my car repairs. I try to bring my car in every time I visit. I trust them 100% and have never been unsatisfied with the work.

Wonderful honest mechanics.

Have used EP auto probably 10 times. My family has used ep auto for years. The only time I take my car to another shop. They show me the part that ep "replaced" total crap. Just paid to get my bearing replaced. They never actually replaced it. It cost me hundreds of dollars in other damages by never replacing the part. HORRIBLE I will let everyone I know never to take a car here. Including my family who has been loyal customers for years.

They quoted me 700 but repairs ended up being 900. Ripped me off on prices for parts. Told me it was going to cost 75 dollars more but ended up being 170. Don't really trust them anymore because they did not meet expectations. Try to find a more honest dealer before going here.